Terms and Conditions

Effective Date: December 12, 2025

Welcome to Maitri Stationary! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

1. General Terms

By accessing and placing an order with Maitri Stationary, you confirm that you are in agreement with and bound by the terms and conditions contained herein. These terms apply to the entire website and any email or other type of communication between you and Maitri Stationary.

Under no circumstances shall Maitri Stationary be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising out of the use or inability to use the materials on this site.

2. Use of Website

By using our website, you warrant that:

You are at least 18 years of age or have parental/guardian consent
You will use the website only for lawful purposes
You will not use the website in any way that breaches applicable laws or regulations
You will not transmit any harmful or malicious code
You will not attempt to gain unauthorized access to our systems

3. Product Information

We strive to display product colors, images, and descriptions as accurately as possible
However, we cannot guarantee that your device's display will accurately reflect the actual product colors
All product dimensions, weights, and specifications are approximate
We reserve the right to limit quantities of products offered and to discontinue any product at any time
Prices are subject to change without notice

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated
We reserve the right to change prices at any time without prior notice
Payment must be received in full before orders are processed
We accept various payment methods including credit cards, debit cards, UPI, and other digital payment options
All transactions are processed through secure payment gateways

5. Order Acceptance

Your order is an offer to purchase products from us
We reserve the right to accept or reject any order for any reason
We may require additional verification or information before accepting orders
Order confirmation does not signify our acceptance of your order
A contract is formed only when we dispatch the products to you

6. Shipping and Delivery

We ship to addresses within India
Delivery times are estimates and not guaranteed
We are not responsible for delays caused by shipping carriers or circumstances beyond our control
Risk of loss and title for products pass to you upon delivery to the carrier
You are responsible for providing accurate shipping information

7. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Maitri Stationary
You may not reproduce, distribute, modify, or create derivative works without our written permission
Product names, logos, and brands are the property of their respective owners

9. User Accounts

If you create an account on our website:

You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use
We reserve the right to terminate accounts at our discretion

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Limitation of Liability

To the maximum extent permitted by law, Maitri Stationary shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount paid by you for the products
We do not warrant that the website will be uninterrupted or error-free

12. Indemnification

You agree to indemnify and hold Maitri Stationary harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Maitri Stationary
Email: support@maitri-stationary.com
Website: maitri-stationary.myshopify.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.